USER-FRIENDLINESS OUT OF THE CLOUD.

The full range of ICS software applications is available via a cloud solution.

Usable via web browsers:

  • Customer Service Functions and Screens

  • CRM Toolkit

  • Customer Communication Engine

  • Cloud Printing Engine

Connecting ICS from/to local applications:

  • API Access (SaaS)

  • File Upload

  • Download Features

All processes in ICS are designed for real-time processing and real-time updates via all possible channels (web, mobile, call center, stationary stores) and can be used as such.

In addition, the complete process control can be controlled via an integrated automation tool.