ICS. THE SOFTWARE THAT CONNECTS.
Customer relationship which:
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is turning one-time contacts into permanent loyal customers
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is based on centralized detailed information
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makes it possible to provide excellent service to all customers and to anticipate and serve possible requests
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gives your customers a good feeling and
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generates a high customer lifecycle value for your company from an economic point of view.
We are your partner
in case customer relationship is on your agenda.
ICS offers a comprehensive B2C platform for the customer loyalty process, which maps all customer and product-oriented processes on the basis of centrally stored detailed customer information. Simple, comprehensive and uncomplicated.
Nicola Lodato
CEO, FLS
THE HEART OF OUR MODULAR SOFTWARE SYSTEM:
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Customer Management and Customer Care
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Customer segmentation and community management
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Product and offer management
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Order and sales management
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Analytical and operational CRM
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Customer Communication Engine (e-mail, SMS, paper)
If you have a question for us:
Contact
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